Digital Download Policies
1. Overview
Ashley Knitting provides digital downloads in the form of knitting patterns and eBooks in PDF format. By purchasing a digital product from our website, you agree to the following policies.
2. Instant Access
Upon successful payment, your digital download will be available immediately. You will receive a confirmation email with a download link. If you do not receive the email, please check your spam folder or contact us.
3. No Physical Product
All products sold are digital. No physical items will be shipped.
4. Refunds & Exchanges
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges on digital downloads. If you experience any issues with your file, please contact us for assistance.
5. License & Usage
All digital downloads are for personal use only. You may not:
- Resell, redistribute, or share the files.
- Alter the patterns and claim them as your own.
- Use the files for commercial purposes without prior authorization.
6. Technical Issues
If you experience problems downloading or opening your files, ensure you have the appropriate software (such as Adobe Reader for PDFs). If issues persist, please contact our support team for assistance.
7. Unauthorized Distribution
Sharing, distributing, or reselling our digital files is strictly prohibited and may result in legal action.
8. Policy Updates
We reserve the right to update this policy at any time without prior notice. Any changes will be posted on our website.
If you have any questions, feel free to contact us.
contact@ashleyknitting.com
Thank you for being a part of our community!
Ashley knitting